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Date, time, steps wrong on Fitbit versa 2

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‎11-11-2023 17:49

‎11-11-2023 17:49

Since 11/1 my fitbit time increased an hour. I figured it would go back on day light savings, but it never did. I've reset it so many times, restarted phone, checked for updates, and have no clue how to fix the problem.

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4 REPLIES 4

‎11-11-2023 18:30

‎11-11-2023 18:30

Hi @Charx53 the Fitbit takes the date and time from the device you use to sync. If you don't sync regularly, the time can be off. Have you tried syncing it a few times?

Stepping in the U.S.A. since September 2013. Android 14

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‎11-12-2023 06:02

‎11-12-2023 06:02

@Charx53 

Is your Timezone set correctly in your profile? 

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

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‎11-12-2023 08:00

In response to gdio53

‎11-12-2023 08:00

Yes it is. Nothing changed. And my girlfriend's is doing the same thing, but started a week after mine went forward an hour.

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‎11-12-2023 08:02

In response to Odyssey13

‎11-12-2023 08:02

Yes I know it uses the date from my phone, but this is not where it is getting the information. So, I'm not sure where it is.

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