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@danielferencz01 Welcome to the forums. I would love to help you out. If you could just let us have more details. I suggest you browse our help site: My Help Fitbit - click here. Here you find all kinds of troubleshooting steps for different scenarios. 

RodrigoM | Community Moderator, Fitbit

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@danielferencz01 Welcome to the forums. I would love to help you out. If you could just let us have more details. I suggest you browse our help site: My Help Fitbit - click here. Here you find all kinds of troubleshooting steps for different scenarios. 

RodrigoM | Community Moderator, Fitbit

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