help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Device doesn't notify me when receiving notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-26-2019 04:50 - last edited on ‎12-27-2019 18:59 by Fitbit Moderator

‎12-26-2019 04:50 - last edited on ‎12-27-2019 18:59 by Fitbit Moderator

When I get txt message on mobile my charge 3 doesn't notify me. Any ideas ?

 

Moderator edit: Subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎12-27-2019 18:59

‎12-27-2019 18:59

Hello @Dawn0, welcome to the Community Forums! It's a pleasure to assist you today.

 

Thanks for bringing this to my attention. To better assist you, can you please share more information and details about your notifications concern? Is your device not vibrating at the moment you receive a notification or you're not receiving notifications at all? When was the first time you experienced this and how many times since then? Does this affect call and text notifications? Lastly, which mobile device are you using? 

 

Looking forward to your reply.

Best Answer
0 Votes