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Unable to setup Inspire HR

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‎12-26-2019 01:35 - last edited on ‎12-27-2019 18:04 by Fitbit Moderator

‎12-26-2019 01:35 - last edited on ‎12-27-2019 18:04 by Fitbit Moderator

I have an inspire HR and it wont pair with any of my devices, the only thing the fitbit will do is display its logo and a setup link. I have followed every step plus various other options that I had found online to NO avail... Please help.

 

Moderator edit: Subject for clarity 

Moderator edit: Format 

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‎12-27-2019 18:04

‎12-27-2019 18:04

Hello @Artassinari, welcome to the Community Forums! It's a pleasure to assist you today.

 

First, I'd like to appreciate your effort and patience troubleshooting this situation prior to posting. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward to the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes.

 

Please make sure that your mobile device is compatible because due to a compatibility concern you can experience connection difficulties. 

 

I'll be around if you need anything else, please keep me posted.

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