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Device no longer tracking floors.

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‎09-18-2019 21:46

‎09-18-2019 21:46

Floors haven't been tracked for several days.  How do I get it on again?

 

Also I don't want period tracked.  How do I get it off?

 

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‎09-19-2019 00:44

‎09-19-2019 00:44

Fitbits track floors by detecting a change in air pressure through a small hole in the back of the tracker. If this hole becomes blocked then floors may be missed. Try gently cleaning the hole using something like an old toothbrush or a can of compressed air but be careful not to poke anything into the hole to prevent damage.

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‎12-08-2019 14:45

In response to SteveH

‎12-08-2019 14:45

Does this work for charge 3?

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‎12-09-2019 00:17

In response to gferg42039

‎12-09-2019 00:17

I've seen at least one post where this worked with a Charge 3

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