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Device not tracking sleep

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‎09-24-2019 05:31 - last edited on ‎09-25-2019 15:32 by Fitbit Moderator

‎09-24-2019 05:31 - last edited on ‎09-25-2019 15:32 by Fitbit Moderator

My sleep tracker function is not working. I have no sleep data for the last 4 days.

 

Moderator edit: Subject for clarity 

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‎09-25-2019 15:31

‎09-25-2019 15:31

Hello @Bgiven, welcome to the Community Forums!

 

I appreciate the information and details that were shared in your post. To better assist you with this, can you please let me know which Fitbit device you're currently using? When was the first time you experienced this and how many times since then? If your device tracks Sleep Stages, you're not receiving them or sleep information at all? In the meantime I receive your answers, please check our help article: How do I track my sleep with my Fitbit device? 

 

Keep me posted and let me know if you have any additional questions, I'll be around.

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