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Device recording sleep when I'm not

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‎03-05-2020 13:19 - last edited on ‎03-06-2020 12:01 by Fitbit Moderator

‎03-05-2020 13:19 - last edited on ‎03-06-2020 12:01 by Fitbit Moderator

My Versa records that I am sleeping, even if I am on the couch watching tv or reading.  Because of this, it gives inaccurate info about how many hours of sleep I have.  It's not like I am completely still during these times, so does anyone have any ideas about how to correct the problem?

 

Moderator edit: Subject for clarity 

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‎03-06-2020 12:00

‎03-06-2020 12:00

Hi @ChevyA, welcome to the Community Forums!

 

Thanks for bringing this to my attention and for all the details that were shared in your post. Let me share with you that when your body is completely at rest and you haven’t moved much for about an hour, your Fitbit device records that you’re asleep. If you experience this often, you can change the sleep sensitiveness of your device following the next steps:

 

  1. From the fitbit.com dashboard, click the gear icon > Settings > your device image.
  2. Click Sleep Tracking and make your changes.

  

Keep me posted and let me know if you have any additional questions.

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