help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Device won't sync to Samsung Galaxy A11

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-21-2021 10:51 - last edited on ‎06-23-2021 15:47 by

‎06-21-2021 10:51 - last edited on ‎06-23-2021 15:47 by

I have a Samsung galaxy a11 and I try to connect it to my phone but its telling me that I need to have a app to use this device 

And I have the app but I cant sync it to my phone to change the time it says it 7:19 at 1:51

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎06-23-2021 15:45

‎06-23-2021 15:45

Welcome to the Fitbit Community, @Maylynbug.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation. Time on your device should be corrected when you sync it. Since you're experiencing difficulties with syncing, please follow our complete troubleshooting instructions in this help article: Why won't my Fitbit device sync? 

 

By the way, I've moved your post to the Android App board so we can keep our forums organized.

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer