Difficulties with syncing and notifications

[dafif]

Amazing how fast the mods come around to zap something but are never around to provide actual help, like why my fitbit charge 2 can no longer show phone calls or text messages and no longer syncs with phone app.

Am I the only one that finds the mods behavior curious.  Its like they do not care.  It is almost like the words customer service mean nothing.  mods, please provide a full response as to why these no longer work with the new app.  I do not expect to get a response and, in fact, expect this post to be edited/deleted.  

Moderator edit: Subject for clarity 

Moderator edit: Word choice

[Odyssey13]

Hi @dafif  Which phone do you have and is it on the list of compatible devices? click to see

[dafif]

I have a Fitbit Charge 2 and have a Moto X Pure running Android 7.

It worked until the new app.

[Odyssey13]

I moved this over to the Android section of the forums, @dafif 

You might want to look at this post from a moderator, addressing this - click to read it.

[dafif]

Thanks for your help!