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Distance calculation error since 10/2023 update

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I run the same 8 mile trail run every Sunday.  Since the 10/2023 update, when I go to review my stats my app shows the correct distance for about 15 seconds and then changes the distance entry to 5 miles and recalculates the pace for the entire workout.  The map remains correct and the list of my pace per mile still shows the 8 miles completed.

I am using a Sense watch's GPS.  I have turned off the phones ability to track and enter data to the Fitbit app so there are no conflicts.

I have tried editing my workout back to the correct mileage and that stays there again for about 15 seconds before it reverts to the 5 miles and the erroneous pace for the entire workout.

Are there any other thoughts ot suggestions to correct this problem?

Thank you

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I am having the same exact problem so hopefully someone answers? Support was useless.

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