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Distance chart for the past 30 days is blank in the Fitbit app

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‎05-19-2022 18:46 - last edited on ‎05-28-2022 10:07 by Fitbit Moderator

‎05-19-2022 18:46 - last edited on ‎05-28-2022 10:07 by Fitbit Moderator

Fitbit app dashboard for Distance past 30 days chart is blank. I see details in other dashboard. Any help would be appreciated.

 

Moderator edit: Subject for clarity.

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‎05-28-2022 10:11

‎05-28-2022 10:11

@Avinashd Welcome to the forums. I will gladly help you regarding the charts on the Fitbit app. 

 

Thanks for the explanation. The same thing happens with the trainings. Please try the following. Scroll down to load more distance entries on the list. Keep scrolling until you reach the distance from 30 days ago, no scroll all the way back. The chart should be now populated with all the data that was loaded. 

 

Please let me know if that works. Have a nice day!

RodrigoM | Community Moderator, Fitbit

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‎05-28-2022 15:40

In response to RodrigoMFitbit

‎05-28-2022 15:40

@RodrigoMFitbit thank you for your response.

I scrolled down in the dashboard and it works for other dashboard except
distance chart for past 30 days.

I forgot to mention this is the replacement band i received from Fitbit and
earlier to it i did not face issue with dashboards. Do I have to reset the
app after connecting to new device ?

Thank you.

Kind regards,
Avinash Deshmukh

Sent from mobile device. Please excuse brevity and typos.
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