04-16-2025
05:21
- last edited on
04-16-2025
15:04
by
JuanFitbit
04-16-2025
05:21
- last edited on
04-16-2025
15:04
by
JuanFitbit
The issue appear to be resolved in the text laps but the photo pacing still shows as KM
example i ran 1.75mi with my dog and there are two dots after the update on the map of the run. The actual laps do list the 1.0 and the .75 accurately
Moderator edit: updated subject for clarity
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@Timmy0767 @Nattyem , Thank you for your messages and for confirming that the issue with the laps/splits distances was solved.
I moved your posts over here to address the new symptom. To keep the Community in order and for everyone else to have a better overlook at this new issue. So we all can avoid misunderstandings or confusion with the previous issue.
I've informed Support and they'll be looking into the issue with the map. They'll work on a solution for it.
I'll be updating the thread as soon as we receive further info.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
@JuanFitbit the update corrected the chart view of running mileage/time
The map view is still putting intervals at KM. Additionally, bicycle ride speed is listing the KPH value as MPH.
Best AnswerThe problem is still the same. It has not been fixed. In the app I see the pace in miles now, both in list form and on the map, but when I export it to My Maps it still breaks it down in kms. The first pictures shows that the app is clocking miles at a mile distance. The second picture shows the mile times, and the third picture shows how it breaks it down totally differently on the export.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@Timmy0767 @LFortier , Thank you for your messages and screenshots.
We have now this thread where we will be following up with the new issue.
The info has been passed to our team so that they get a look at this.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi everybody ! Thank you for your patience and help.
Our team has worked a fix for this. It will be available on the next app update.
Please keep an eye open for the update.
Please let us know over here, if with the 4.45 update the issue got solved or still persists.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
Best Answer