05-08-2025
22:41
- last edited on
05-10-2025
11:14
by
LizzyFitbit
05-08-2025
22:41
- last edited on
05-10-2025
11:14
by
LizzyFitbit
After updating to version 4.42.1, ECG history is empty or a blank screen. ECGs taken on watch cannot be viewed now.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
05-12-2025 16:24
05-12-2025 16:24
All is now working. ECG tile has been restored. I did provide the additional information. Thank you.
05-13-2025 04:58
05-13-2025 04:58
Fixed in latest FitBit Android app update 12 May 2025.
05-13-2025 09:27
05-13-2025 09:27
This has been fixed after updating to 4.42.2. Thanks to the team for the quick fix.
05-14-2025 11:06
05-14-2025 11:06
Hi there, @ChasmanG, @DaveJ.ca and @Kevin9441.
That's great news! I'm happy the ECG tile is now working for some of you and thanks for sharing this update.
For the ones who still have this issue, please let me know so I can keep my team informed of this situation.
05-15-2025 17:18
05-15-2025 17:18
I have a Pixel 9 pro and a pixel 3 watch.
Essential that I be able to do ECG. I can do a reading on my watch but there's no ECG in my Fitbit app.
05-17-2025 15:09
05-17-2025 15:09
Hello @Singalls
Have you had a chance to restart your phone? This worked for many of us who weren't seeing the ECG tile in the app.
Rieko | N California USA MBG PE
05-22-2025 07:56
05-22-2025 07:56
Welcome to the forums, @Singalls. @RiekoC Thanks for your help!
@Singalls Thanks for the additional information. I'd like to share with you that our team released the Fitbit app 4.43 version for all our members. If you haven't done so, please check your App Store and make sure it's updated. Then, try the suggestions shared by @RiekoC and keep us posted on the outcome.
05-28-2025 14:59
05-28-2025 14:59
I have Google pixel watch 3. And Google pixel 6 pro phone. The ECG says it's installed according to the Fitbit app but it's not and when I go into my watch on my phone to add tiles it doesn't exist. I have cleared cache and have shut off Bluetooth, and restarted both my phone and watch and still not working. I didn't have this issue until I had to reset my watch. I'm located in western Washington
05-29-2025 07:37 - edited 05-29-2025 07:38
05-29-2025 07:37 - edited 05-29-2025 07:38
Welcome to the forums, @mldjr1975.
Thanks for joining this thread and sharing these details with me, as well as the steps that you've tried on your own. I'm sorry that you're experiencing this situation. Our team is still investigating what may be occurring, and just to verify, please go to the Play Store of your phone and make sure the Fitbit app is updated. Also, on your Google Pixel Watch 3, go to the Play Store and update all apps.
Once this is done, try installing the ECG app and let me know whether it appears this time.
05-29-2025
08:12
- last edited on
05-29-2025
10:24
by
MarioSFitbit
05-29-2025
08:12
- last edited on
05-29-2025
10:24
by
MarioSFitbit
I found a different post where someone helped me fix it on my watch through
the play store directly.
Your brother in Christ,
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Moderator edit - Personal Information Removed
05-30-2025 10:33
05-30-2025 10:33
Hi @mldjr1975. It's good to see you around.
I'm glad you sorted this out and I appreciate your efforts.
For the rest of those who reported this situation, I have great news to share! The issues with the ECG app missing from the Health Assessment section or showing a blank page on the Fitbit app are fixed and should work well on your end. So please make sure everything is updated and give it a try.
I hope everyone can continue enjoying the experience with your Google Pixel Watch 3 and its features.