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Ecg wont work

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‎02-13-2022 06:43

‎02-13-2022 06:43

Just got my charge 5. When I go in to use my ecg app, my charge 5 tells me to go to the fitbit app to start but when I go to the fitbit app it tells me that I haven't did a reading yet and to do a reading.

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‎04-28-2022 13:12

‎04-28-2022 13:12

Are you following these steps?

https://help.fitbit.com/articles/en_US/Help_article/2457.htm

https://help.fitbit.com/manuals/manual_ecg_en_US.pdf

 

Maybe try this YouTube video:

https://youtu.be/Epx5wK8sOOs

 

CharlesKn | Mid-Atlantic, USA
60+, strength and cardio
Charge 5, Android, Windows

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