Elliptical exercise was not recorded

[liz65]

yesterday, I logged 16 minutes of cardio and some 100 minutes of fatburn during spinning class. No ecercize recorded?! 

Whats going on? App updated 

Moderator Edit: Updated Subject For Clarity.

[RobertoME]

Hello @liz65, thank you for becoming part of the Fitbit Community. I wonder how do you log your exercise? Did you use the exercise shortcut of your tracker? If you are using this feature, In order for this to work you need to select the option from your Dashboard settings on your Android app.

- Go to your Account Tab > Tap on your tracker's tile.

- Scroll down until you find the exercise Shortcuts  (Here you can add more shortcuts for your tracker if this feature is supported).

- However if you have already the 7 shortcuts, you wont be able to add more; so to add more you need to swipe to the left the exercise you want to replace for the Elliptical exercise and the "+" icon will appear on the right upper corner of the screen.

Tap here  and select among the options the exercise "Elliptical" and tap "Add to Charge 2".

- Sync your tracker to apply this changes and the next time you will have this exercise on your tracker for you to start recording and have all your data on your account.

Remember you need to manually start this exercise, since is not listed as an exercise to be auto-recognized by SmartTrack.

Hope this helps and let me know if you need more help.

[liz65]

Hi!

I have seen some improvement of the exercise recognition by tightening my wristband before exercise.

Yesterday, I got about half of my Zumbaclass recorded as cardio which at least is an improvement..see picture below

Today; I went to a SOMA Move  class; 50 minutes of panting and sweating while constantly being in movement.

Yes, I tightened the wristband prior to exercise.  Guess what😡

No exercise recorded! The thing logs some ine hour of fat burn see next picture. this device is approaching tbeing nuced in the toadter owen, fast!normal exercise acknowledged