06-02-2024 22:11
06-02-2024 22:11
Hi. Just got a new phone. Trying to log in with Google, but it says I can't. The gmail linked to this account is my work email. It's a school which I realize can't be used anymore. How do I change my gmail account without losing all the data on my account?
06-03-2024 12:02
06-03-2024 12:02
Hello @BobbiG19
I think this is something that you need to contact Fitbit support (<-- click link) to do.
Although this shouldn't be the case, you may need to be your own advocate and followup with them if you don't hear back by the time they say. Make sure to have your case #.
Rieko | N California USA MBG PE
06-03-2024 14:00
06-03-2024 14:00
06-04-2024 14:31
06-04-2024 14:31
Hello @BobbiG19
Thanks for the update. So glad to see that support was able to help you and you got your email changed.
Hope everything goes smoothly from here on.
Rieko | N California USA MBG PE