06-06-2020
07:30
- last edited on
06-07-2020
20:15
by
RicardoFitbit
06-06-2020
07:30
- last edited on
06-07-2020
20:15
by
RicardoFitbit
We need to have the option to enable mobile tracking when we change phones.
Moderator Edit: Clarified subject
Best Answer
06-07-2020
20:15
- last edited on
09-10-2025
09:00
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-07-2020
20:15
- last edited on
09-10-2025
09:00
by
MarreFitbit
Hi @emd0645, welcome to the Community Forums.
Thanks for your post. To better assist you with this, can you please provide more information and details about your concern? Which mobile device are you using? As it turns out, MobileTrack is a feature from the Fitbit app, therefore, you just need to install it into your new mobile device and then set it up. For more information about this, please check our help article: How do I use Fitbit MobileTrack?
Let me know if you have any additional questions.
Best Answer