Erase old data on my acount

[BlueKnight]

I'm starting fresh with dietitian and nutritionist so I would like to erase old data, can I do this or must a FB rep do it?

Another option was suggested to use another app such as my fitness pal but they don't seem to share the data equally. I really don't want to give medical personal access to my fitbit account so can you suggest another App that is FB friendly ?

[USAF-Larry]

@BlueKnight, you have two options to start with new data for the Fitbit: 1) You can create a new (second) account with the Fitbit app, and set up your tracker on that account which will result in starting the recording from that day forward; or 2) you can contact Fitbit Support and ask them to delete all of the data in your account so that it will start over from that time.

[BlueKnight]

New account is a none starter as it has failed me in the past, so how do I ask fitbit to erase all data, and does it erase my menu items that I setup.
James


Sent via the Samsung Galaxy S7, an AT&T 4G LTE smartphone

[BlueKnight]

New account is a none starter as it has failed me in the past, so how do I ask fitbit to erase all data, and does it erase my menu items that I setup.
James


Sent via the Samsung Galaxy S7, an AT&T 4G LTE smartphone