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Error registering versa with fitbit wallet

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Hi

I got my versa yesterday and was all working ok until I tried to set up the wallet. When I choose the fitpay app it says:

- connecting

- setting up wallet

- checking for pin

- error registering versa with fitbit wallet

 

When I try to set up device lock it does the exact same thing. 

I have tried the following:

- reboot both devices

- reinstall fitbit app on phone

- unpair all other Bluetooth devices

- forget Bluetooth and reconnect 

- tried with WiFi on and off, and reset the connection

- unlinked versa from fitbit account and reconnected

- factory reset versa

 

Nothing is working and it's getting a bit frustrating. I have the standard versa model in the UK so it does come with fitpay. I am using a huawei p20 Pro. I used to use an inspire hr but that is not unlinked from my account

 

Please help?

 

Thanks

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Update - this is now working. If anyone else is having this issue the only thing I did was wait a few hours, and allowed notifications after the factory reset.

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2 REPLIES 2

The inspire hr IS unlinked I meant to say

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Update - this is now working. If anyone else is having this issue the only thing I did was wait a few hours, and allowed notifications after the factory reset.

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