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Excessive All-Day Sync

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‎03-07-2016 20:57 - last edited on ‎03-08-2016 08:48 by Moderator Alum

‎03-07-2016 20:57 - last edited on ‎03-08-2016 08:48 by Moderator Alum

The Fitbit All-Day-Sync performs a sync every 15mins, which is probably too excessive.  

 

I have a Samsung Note3 with a 3200 mAh battery.  With all-day-sync disabled, I can generally get 2~3 days between phone charging.  With all-day-sync enabled, I need to charge the phone everyday.

 

I've disabled  all-day-sync these days, but I need to remember to open the Fitbit app occasionally to sync the data. 

Moderator Edit: Edited post title.

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‎03-08-2016 08:54

‎03-08-2016 08:54

Hi @LS426,

Just as a heads up, I've moved your post from the iOS forum to the Android forum to help keep the Community organized.

I'd recommend making sure that you are using version 2.19 of the Android Fitbit App. Click here to be redirected to the Google Play Store.

 

Also, I'd recommend commenting and voting on this feature request for timed background syncs. Top-voted feature requests get relayed on to our product development team for further consideration.

 

Welcome to the Community!

Derrick | Retired Moderator, Fitbit
Best Answer

‎03-20-2016 09:02

In response to DerrickS

‎03-20-2016 09:02

I opened my Fitbit Charge HR a few days ago.

 

It was fully charged yesterday but it is already at medium.  

 

As it is a 'new toy' I have been playing with it to see how far, how much etc I have done so I am expecting a low batterty life. 

Having read everyones comments: 

  • It is linked to my laptop (Mac) which I have to log into each time and it asks to sync.
  • It is linked to my ipod, the Bluetooth is off. 
  • Pulse Pure is on auto.
  • I do not have any alarms.
  • I have just turned the Quick View off. 

I am assuming that I am not 'always connected' and that I am not continually syncing

Questions:

1 ) How do I know if I have All-Day sync turned on and how do I turn it off? Most importantly - how/where do I find it? 

2) Where do I find 'Always Connected' and how can I turn that off? 

3) Without connecting to a device, how do I know how much battery is left? 

and finally...

4) I have slept really badly since wearing it (I can not sleep with a watch or similar on) will the Pure Pulse 'stop working' if I do not wear it to bed? 

Thank you

 

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