03-08-2016 13:58
03-08-2016 13:58
03-08-2016 14:32
03-08-2016 14:32
I've occasionally had that problem. My phone notes that the app has stopped and asks if it should close it, or some similar question. If I respond Yes it closes the green screen and returns to the activity result screen. Did you have that opportunity with your phone? If so, give it a try and see if it solves the problem for you.
Hope that helps!
Charge HR, Flex | Windows 10 | Android | iPad
Take a look at the Fitbit help site for further assistance and information.
03-09-2016 03:29
03-09-2016 03:29
03-09-2016 03:30
03-09-2016 03:30
03-12-2016 05:11
03-12-2016 05:11
I too have had a similar problem with my Nexus 5 phone.
I went for a walk and activiated the tracking. It worked fine with all the cues sounding. However, at the end when I pressed the pause button it would not react. I waited and pressed again, and kept pressing before it finally allowed me to save.
It was not a swipe either, but a tap so there seems to be a response issue with the pause button. It seemed as if the software was doing some processing in the background that needed to be caught up to the "now" before it could react to the tap on the pause.
I have the latest app version too. I wonder if anyone else is having similar issues.