Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

no network connection -

Replies are disabled for this topic. Start a new one or visit our Help Center.
BLU Life One XL Android 5.X
From the posts it looks like the "no network connection" message is related to time sync issues. I am a pilot and I comstantly jump time zones, several time a day, eastboud then westbound. But cant relate the problem to time issues. In my case it is impossible to sync if I am not connected to a network, either wifi or 2g/3g/4g. As long as I am connected, it syncs fine. as soon as I cut wifi or mobile data, it stops synching and I get the no network connection message.
Best Answer
0 Votes
3 REPLIES 3

@Angleofattack That's expected behavior as syncing can only be done when on a healthy, active internet connection.

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer
This doesn't make sense. The documentation explains that synching between the phone and the tracker occurs over bluetooth. I assume the data recorded is uploaded via bluetooth to the phone. The app should be able to interpret and show the data. I understand that the data may not be synched to my online FitBit account without a network xonnection. But if no data is transferred to the phone without network connection, the product is worthless! I go trekking for days to remote locations without internet! This just doesnt make sense. Are younsure there is no data transfer between traker and phone without internet??
Best Answer
0 Votes

I was traveling out of the US without internet access.  I could not change the time on the fitbit with the android app.  This is a BAD design.  I am connected to the fitbit with bluetooth.  Why can't it set the time correctly without a network connection?  What data is stored in the app on the phone and what data is being stored at your servers?   All i want to do is change the time zone.   I can do this with a $10 watch!!!!   Not everyone has data access when traveling as it costs a great deal for international cellular data.

Best Answer