help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Exercise not auto recording

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-08-2019 15:42

‎11-08-2019 15:42

My treadmill workouts are not being tracked as a day of exercise. Steps are counted. How do I fix this?

Chris

 

Best Answer
0 Votes
1 REPLY 1

‎11-09-2019 16:58

‎11-09-2019 16:58

@ebdpro It's great to see you on the Community. Thanks for the details mentioned. 

 

It's pretty weird that your app isn't recognizing your treadmill workout as a day of exercise. In this case, I would like you to log out from the app and force quit it. After this, try working out once again and check if it recognizes it. Does it happen only with treadmill? Do you manually track it or use SmartTrack?

 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes