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Exercise not being tracked correctly

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‎03-13-2017 03:08

‎03-13-2017 03:08

Hi,

 

Yesterday I tracked by run using the exercise tracker on the Fitbit app (Android) - at the end of the run it displayed by time / splits / impact etc as usual and had added my steps and distance to the total. 

 

Later that day, I noticed the tracked exercise that usually shows up with the map and my route, was not displayed on the app and had disappeared from the 'Recent' tab on a previous run. However, the steps and distance were still logged but the exercise wasn't counting towards my 'x of 5 Days' tally. I tried to add the run manually and it doubled the steps and distance already logged...

 

Anyone had this before or know any solutions on how to get the run route to appear?

 

Thanks for your help!

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3 REPLIES 3

‎03-14-2017 09:14

‎03-14-2017 09:14

Mine has not tracked correctly since last week.

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‎03-28-2017 20:15

‎03-28-2017 20:15

Same here. I just finished 1 hr of cardio on the elliptical and it did not show in my "day 3" thing. My miles and steps did tracked... It super annoying.

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‎05-31-2017 19:19

‎05-31-2017 19:19

Same here. It only logs the gps exercise tracking from my morning walk and never my evening jog. I've done all the updating and checking I could and still no solution. 

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