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Exercise not syncing minutes or calories burned.

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‎07-10-2018 16:00

‎07-10-2018 16:00

Info shows on Versa for the day, but shows up in app under exercises with only: time (of day) started, max HR, and that's all. I've seen this with Workout and Circuit Training categories. I haven't tried any other types yet.  I recently bought my Versa but just stopped using my Blaze and never had these issues with it.

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‎07-19-2018 05:34

‎07-19-2018 05:34

Welcome to the Forums @JoJoCo!

 

I'd like to take a closer look at what is going on. Could you take a screen shot and then post it here as a reply? That should let me visualize exactly what is happening to better understand what is going on. 

 

In the meantime you could try to log out of he app and then log back in. That could lead to the app reloading all information from the servers so there is a chance the information could show up again.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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