help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Exercise not tracking since recent update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-26-2019 12:25

‎09-26-2019 12:25

My sister got the new update and hatred it so I  put of updating till Sunday 22 Sept.  Since then no exercise has recorded.  I've restarted the pebble,  removed and reinstalled the app but nothing.  It counts steps but nothing else.  The sleep recording is also useless now.  I went to bed at 930 least night and got up at 8 am.  It recorded 5 hours.

I'm using a galaxy s7 and was working perfectly till this update. 

Best Answer
1 REPLY 1

‎09-26-2019 15:32

‎09-26-2019 15:32

same problem here! nothing seems to be working right anymore!

Best Answer