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Experiencing syncing difficulties after last update

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‎01-27-2021 11:49 - last edited on ‎02-10-2021 11:02 by Fitbit Moderator

‎01-27-2021 11:49 - last edited on ‎02-10-2021 11:02 by Fitbit Moderator

....he last update caused? Why hasn't an official statement assuring us that they are working on a fix and that  our fitbits will return  to working order WITHOUT having to buy another cellphone or another fitbit. We need answers! How long before you  fix this? It's unconscionable that they expect us to absorb the financial loss of their app subscription fees, a NEW cellphone( because they rendered ours incompatible) or another fitbit.

 

Moderator Edit: Clarified subject

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‎01-27-2021 11:51

‎01-27-2021 11:51

Hi @Cindybluewho  did you see the banner at the top of the forum? click to read.

Stepping in the U.S.A. since September 2013. Android 14

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