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Fat content on food tracker no longer showing

ANSWERED

My food tracker no longer seems to be showing the fat content of any foods.  Has this happened to anyone else?  I have a Versa 3

 

Moderator edit: updated subject for clarity

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1 BEST ANSWER

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Hi everyone! 

I appreciate all your messages, patience and feedback regarding this situation about the nutrition information not displaying correctly. 

Please stay tuned for a new update to the Fitbit app, version 4.51, which will fix this issue.

In order to update your Fitbit app, please read and follow the steps shown here: How do I update the Fitbit app?

We look forward to your comments.

View best answer in original post

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7 REPLIES 7

Hi @Mazzabenno   Do you use an Android or iPhone?  You are describing an app issue.  Your post can get moved to a better fit forum.

I use an iPhone and don't have an issue.  Some Android users posted, saying that the top of their page is cut off.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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I'm on Android but it's never been a problem before?
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@Mazzabenno   Does your screen look like the one included in this post?  This is a new bug.

I moved your post to the Android app forum. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Yep! Thanks so much. Good to know it's not just me 😊
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Welcome on board to our community forums @Mazzabenno!

It’s nice to see you around @LZeeW! Thank you for your help. 

I really appreciate the time you've invested in reporting this issue. All the information you've shared is incredibly helpful and useful to us.

I want to let you know that this issue has been escalated to a higher department for investigation, and our team is working hard to get it resolved as soon as possible.

Best Answer
0 Votes

Hi everyone! 

I appreciate all your messages, patience and feedback regarding this situation about the nutrition information not displaying correctly. 

Please stay tuned for a new update to the Fitbit app, version 4.51, which will fix this issue.

In order to update your Fitbit app, please read and follow the steps shown here: How do I update the Fitbit app?

We look forward to your comments.

Best Answer
0 Votes

Hi everyone! 

I appreciate all your messages, patience and feedback regarding this situation about the nutrition information not displaying correctly. 

Please stay tuned for a new update to the Fitbit app, version 4.51, which will fix this issue.

In order to update your Fitbit app, please read and follow the steps shown here: How do I update the Fitbit app?

We look forward to your comments.

Best Answer