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Feature stopped working

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‎04-02-2021 10:49

‎04-02-2021 10:49

The estimated oxygen intake feature has disappeared from my Charge 3 app this week. Advice on how to get it working again would be appreciated. 

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‎04-03-2021 10:44

‎04-03-2021 10:44

Yeah, mine disappeared too. About a week ago with an Android update to my Fitbit app. The data was somewhat useful in this Covid era. I guess this is encouragement from the, ahem, manufacturer (owner is Google now...) to update our trackers. My warranty replacement Charge 3 is just about a year old and still working just fine. Heh, technology...

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‎04-03-2021 12:01

In response to azwxguy

‎04-03-2021 12:01

Interesting. Did some research, looking for similar posts. Didn't find much. So I logged out of my phone Fitbit app, uninstalled it, restarted the phone, re-installed it, and signed back in. Spent some time getting the Bluetooth to setup and sync. I think it was working right off, but the app took a long time to do whatever it was doing. Then I hooked up my Charge 3 to the charging dongle and restarted my Charge 3. Synced it with the phone app, and my SpO2 Variations are back!. Hope they don't go away again. Like I said, in this time of Covid any indicator of proper oxygenation levels is useful. MrsSLBC, hope you can get yours back too. 😷

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‎04-05-2021 07:51

In response to azwxguy

‎04-05-2021 07:51

I've been checking my Fitbit app on my phone at various times during the day and sometimes the oxygen variation graphic that is normally below the sleep stages graphic isn't there. I click out and go check another day and it's there. Then I go back to the day I just checked and it's back again. Strange behavior. Don't know what to make of it. Maybe it has something to do with how I sync my Fitbit. I sync with either my Android phone, tablet, or my Windows 10 laptop. The Windows 10 app has never shown the oxygen variation information and maybe that interferes with the app displays on the other two devices. I'll keep checking, and wondering.

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