04-22-2020
06:11
- last edited on
04-29-2020
18:18
by
RicardoFitbit
04-22-2020
06:11
- last edited on
04-29-2020
18:18
by
RicardoFitbit
Hi!
I really like my Charge 3 (previously I had Surge 2), but I would like to see more options when to syncronize my tracker with my mobile phone, especially I would like it to only syncronize when I charge my tracker.
When I use "all day sync" -option, fitbit app syncs too often with tracker (in my opinion) and that causes a lot of battery usage on my phone. Fitbit app is usually on first or second on battery my phone's usage statistics.
"Always connected" option is not enabled, that increases battery usage even more. And I don't use notifications, so my tracker is not informing me from anything that happens on my mobile phone.
I have had three different mobile phones (Sony Xperia Z3, Sony Xperia XZs, Oneplus 7T) and two different trackers (two Surge 2 and now Charge 3) and with all these combinations the problem has been the same.
I currently have Oneplus 7T and Charge 3, both have all the latest firmware and softare updates installed.
Moderator edit: Subject for clarity
04-29-2020 18:09
04-29-2020 18:09
Hi @Saukki, welcome to the Community Forums! Sorry for the delay in responding your post.
Thank you for your suggestion. We're constantly striving to improve Fitbit products and services, and we very much appreciate all of the input we receive from our users here in the Community Forums. The best place to make your voice heard is the Ideas board. Please take a moment to visit and give us your feedback.
If you find that a similar suggestion has already been made by another member of the community, you can vote for their idea and add your comments. We look forward to reading your suggestions.
Let me know if you have any additional questions.