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Feedback about Fitbit devices

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‎12-13-2019 06:02 - last edited on ‎12-13-2019 11:07 by Fitbit Moderator

‎12-13-2019 06:02 - last edited on ‎12-13-2019 11:07 by Fitbit Moderator

Just curious, if you didn't re-purchase a Fitbit after all the normal issues that seem to pop up across the board on the devices, what would you purchase? I have now purchased my 3rd fitbit with hopes that all issues on the lower model won't happen (plus a ton of replacements along the way over many years). If the upgrade goes south too, I am done and want to be prepared for my next purchase. Hope it doesn't come to that but if past performance is indicative of future results I absolutely have to be done. Last call for Fitbit!

 

Moderator edit: Subject for clarity 

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‎12-13-2019 11:06

‎12-13-2019 11:06

Hi @buggj, it's nice to see you again participating here in the Community Forums, welcome back!

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

  

Let me know if you have any additional questions, I'll be around.

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‎12-13-2019 11:06

‎12-13-2019 11:06

Hi @buggj, it's nice to see you again participating here in the Community Forums, welcome back!

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

  

Let me know if you have any additional questions, I'll be around.

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