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Difficulties with Google Play Store

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‎12-12-2019 23:34 - last edited on ‎12-13-2019 11:14 by Fitbit Moderator

‎12-12-2019 23:34 - last edited on ‎12-13-2019 11:14 by Fitbit Moderator

Recently, i'm dealing with Google Play Store not working and thinking of using 3-party provider, there are many websites that provide  file download but the fact of downloading a file from unknown website may place me into security risk or malware injection.

I think if i could check an file be original or not, I may be much more protected. 

But i don't know how to check it, somebody please help TT

 

Moderator edit: Subject for clarity 

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‎12-13-2019 11:13

‎12-13-2019 11:13

Hi @behatirose, it's nice to see you again participating here in the Community Forums, welcome back!

 

Thanks for bringing this to my attention. As it turns out, we do not recommend our users to download the Fitbit app from third-party providers due to security concerns just as stated in your post. That said, I recommend you to contact Google support to review this situation and receive further assistance with the difficulties you're experiencing with Google Play Store services.

 

Don't hesitate to contact me back if you have any additional questions. 

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