Feedback about the Fitbit app

[widevlad]

When the fit it app is updated all you can find out is that it was to fix bugs and stability issues.   There has been so many updates it must have been very poorly written (!) in the first place.

I have held off updating for 4 months now after fixing multiple longstanding sync issues with my charge 2 including Fitbit replacing one.  Check whether you too have a 2 year guarantee and if you are also offered vouchers\discount for a new model which seems to be the standard reject them and claim the guarantee terms.

Moderator Edit: Clarified subject

[SilviaFitbit]

@widevlad Hi there.

Your feedback is appreciated, we're always striving to improve our services offered. Each case is reviewed individually and the option provided is based in the Fitbit Warranty, if you're still experiencing syncing issues, confirm that this procedure was followed. 

If your Charge 2 is still not syncing, get in touch with our Support team, they'll be happy to provide additional assistance. 

Hope this helps.