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Feedback about unclearable notifications

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‎05-25-2020 04:55 - last edited on ‎05-25-2020 19:16 by Fitbit Moderator

‎05-25-2020 04:55 - last edited on ‎05-25-2020 19:16 by Fitbit Moderator

Perhaps it's just me, but the fact that the latest App is putting up notifications that cannot be swiped away annoys me. I just want to not use the Fitbit app at all anymore. I just force quit it and don't open, not even to sync for days on end now (I used to sync daily).

 

It's not even useful information. Why do I care that you synced a minute ago? These notifications (Battery low, Hit your target, X Steps left) were useful. Now I'm either going to have to deny notifications from Fitbit or just force quit after every sync. I shouldn't dread having to open your fitness app.

 

Of course this was after it stopped syncing. I had to reload the app and apparently it needed a new permission.... but didn't pop anything up about it. Just stopped syncing on upgrade with a red "!" as if the device had a problem.

 

Moderator Edit: Clarified subject

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‎05-25-2020 19:15

‎05-25-2020 19:15

Hi @ckaga2000, welcome to the Community Forums! 

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

 

Let me know if you have any additional questions.

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