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Unable to change Charge 3 clock face

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‎05-25-2020 06:37 - last edited on ‎05-25-2020 19:20 by Fitbit Moderator

‎05-25-2020 06:37 - last edited on ‎05-25-2020 19:20 by Fitbit Moderator

Hello,

I can NOT change my clock faces. I do NOT have a "pick a new clock" option as stated in other topics regarding clock faces. I just bought this yesterday new. I am more than ready to take it back. Any new suggestions besides, uninstall, reinstall, disconnect bluetooth, etc etc etc.... 

 

Moderator edit: Subject for clarity 

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‎05-25-2020 19:20

‎05-25-2020 19:20

Hi @Maegen, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting, I understand how frustrating this matter can be for you. If you haven't already done so, please restart your Charge 3 and then check: How do I change the clock face on my Fitbit device? for more information.

 

Let me know if the issue persists and if you have any additional questions.

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