Firbit inspire 3

[SnappyJack]

The recent fitbit app update has crippled the application. Functionality that I paid for is now lost! Who do I contact about getting a refund?  🤬

[Odyssey13]

Hi @SnappyJack  you can get a refund for any Fitbit purchased directly from Fitbit within 45 days from date of purchase with no questions asked. Fitbit Premium is not refundable.

[Ricksiconic]

I don't think you get the point the application update is a bad one how do we get them to fix it go back to the old version new one is very bad

[Ricksiconic]

I don't think you get the point the application update is a bad one how do we get them to fix it go back to the old version new one is very bad

[Odyssey13]

Hi @Ricksiconic Fitbit just released this app and with all the posts on the forums, they must know some people aren't happy with the change. As for their changing it, that's for Fitbit to decide.

[SnappyJack]

I actually do!!  In speaking with fitbit support I was told that since Google now manages this app nothing can be done

[SnappyJack]

Duh.... 

[SnappyJack]

Correct.  Also if you purchased your fitbit from some place othertha fitbit directly..

they provide refund to devices purchased from external retailers.