Fit bit hasn't synced up for 7 days. Any help Please

[Pony2]

My Fitbit charge 2 has not synced up for 7 days . Can anyone help Please

[SteveH]

I would try restarting your phone and then restarting your fitbit using this procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

http://help.fitbit.com/articles/en_US/Help_article/1866

There is some urgency with this as fitbits can only hold detailed data for up to 7 days between syncs (only 5 if you have the Alta) so you may be losing data now. (NB it will still store daily totals but it stops tracking minute by minute data)

[Pony2]

Thank you

[Pony2]

To all that gave me information on my problem, thank you. I got it back up and running.