12-30-2016 19:56
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12-30-2016 19:56
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I have just got a fit it charge2 for Xmas and I am not having any luck syncing it to my Samsung S4 or my laptop , please help

12-31-2016 01:29
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12-31-2016 01:29
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Have you been following the start up guide that fitbit published for Christmas at https://community.fitbit.com/t5/News-Announcements/Holiday-Setup-Guide/m-p/1708814/thread-id/5986
If so, at what point do you get stuck?
If it won't sync to your phone (which is a supported model) or your laptop it suggests that the problem is with the fitbit. A good first step with fitbit issues is to restart it using this procedure:
https://help.fitbit.com/articles/en_US/Help_article/1186/
Give this a few tries though as it sometimes doesn't work

12-31-2016 04:07
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12-31-2016 04:07
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Connect fitbit pebble to charger dock press button on back of dock 3 times within 5 seconds. Then replace in flex band and resync... worked for me... hope this helps

