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Fit bit not syncing

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‎05-27-2017 20:21

‎05-27-2017 20:21

Keeps saying can't find fit bit. Its laying on top of the phone. This has been a constant issue. Next month if it continues I will get a google tracker. I need this to keep records of my steps and calories but this is getting frustrating beyond my patience. 

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‎05-28-2017 03:36

‎05-28-2017 03:36

For syncing problems I recommend restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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