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Fitbit App crashes every attempt to use it

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‎02-27-2019 14:33

‎02-27-2019 14:33

Since Feb 25 Android Fitbit app update installation, app crashes instantly every attempt to use the app (Motorola Droid Turbo & Alta HR)

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3 REPLIES 3

‎02-28-2019 05:45

‎02-28-2019 05:45

Welcome to the Forums @JeanCS.

 

Thanks for bringing this up and sharing those details on the matter.

 

In this case I'd recommend that you try to uninstall the app and then install the app once again. That should help so that it stops crashing and getting it all to work again.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎03-01-2019 14:06

In response to LanuzaFitbit

‎03-01-2019 14:06

Thanks - reinstalled the app and now all is well.
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‎03-07-2019 09:40

In response to JeanCS

‎03-07-2019 09:40

Hey @JeanCS.

 

I apologize for the delay in my response. Thanks for letting me know that reinstalling the app did the trick! 

 

Glad to that it is all working correctly after that. Now you can continue to work towards all of your goals.

 

If you have the time, be sure to visit one of our Discussion boards. Lots of different topics to talk about with other users. 

 

Feel free to let me know if there are any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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