Fitbit App in Background

[Ava2006.S]

If anyone can answer this please respond. I have been  trying to update my fitbit versa lite edition for about 2 weeks now. And I need to have my fitbit app running in the background 

What does that mean and how do I do it??

[Ava2006.S]

If anyone can answer this please respond. I have been  trying to update my fitbit versa lite edition for about 2 weeks now. And I need to have my fitbit app running in the background 

What does that mean and how do I do it??

[Odyssey13]

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

[Ava2006.S]

Ok thank you are you sure there isn't another way because my phone doesn't have data calls. Is there a another way I could reach them??

[Odyssey13]

You can click the link to do an email or an online chat.