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Fitbit App not working

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‎08-21-2016 14:20

‎08-21-2016 14:20

Hi - I hope some of you can help. I have the fitbit app on my HTC One m8 and it has stopped registering the distance I am walking and I have been unable to find a solution.

Can anyone give advice as to what is causing this problem and how to fix it?
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‎08-21-2016 14:24

‎08-21-2016 14:24

Apologies I just found the answer on the site - app no longer supported on my phone
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‎08-30-2016 12:23

‎08-30-2016 12:23

@Karamazov321 Welcome to the Fitbit Community! I was checking the list of supported devices and found out that the HTC One M8 is now listed! Can you try downloading the app again and check if it will work?

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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