06-07-2018
06:18
- last edited on
06-12-2018
10:08
by
RobertoME
06-07-2018
06:18
- last edited on
06-12-2018
10:08
by
RobertoME
Hello all, I am a new fitbit blaze owner and I've gone through the instruction manual and watched a few videos on youtube but I still have a quick question.
I have an LG G6 and I've read that some people have compatibility issues with various fitbits. My phone connects to my fitbit fine and I receive notifications however, I've noticed that I can't received notifications and control my music at the same time. They work separately from each other if one function is off or disconnected, but not at the same time.
Per the manual I have to connect via bluetooth to Blaze (Classic) in order to control music while working out. But while connected I receive no notifcations.
When I disconnect from bluetooth I receive notifications just fine but can't control music.
I was wondering if anyone knows of a solution to this. I'm sure with all of the compatibility issues that people have had I can't be the only one experiencing this.
Thanks!
Moderator Edit: Updated Subject For Clarity.
06-12-2018 10:07
06-12-2018 10:07
Hi there @MelatoninG, awesome to see you have joined the Fitbit Community! Certainly this is an odd behavior. I would recommend to try with a restart on your Blaze and your phone, if the issue continue to happen. For more details please review this post: How do I restart my Fitbit device?
Also keep in mind that we have started to roll out a new version for the Fitbit app in Android that might improve the functionality of Music control and notifications. At the moment it is possible you may not see this update, but as the days goes this version will be available to all our users; so is just matter to review later if is not yet available in the Google Play store. For more details please refer to this post: Android app version 2.73 is now available - 6/11.
See you later and let me know how it goes.
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