help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Blaze records steps in watch but doesn't sync accurately with the app on the phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-11-2018 16:16

‎01-11-2018 16:16

Yesterday I know I surpassed my 10,000 steps per day goal however today when I looked at my phone to see how many steps I've done this week it displays only 6,033 for that day ??

Best Answer
2 REPLIES 2

‎01-12-2018 07:18

‎01-12-2018 07:18

Hi I hardly walk yesterday and it shows me that I walked more than 28,000 steps

Best Answer
0 Votes

‎01-12-2018 07:21

‎01-12-2018 07:21

@Byckie wrote:

Yesterday I know I surpassed my 10,000 steps per day goal however today when I looked at my phone to see how many steps I've done this week it displays only 6,033 for that day ??


Hi I hardly walk yesterday and it shows me that I walked more than 28,000 steps and I have called them send messages but customer support don't know anything very frustrating

Best Answer
0 Votes