05-24-2021 10:45 - last edited on 05-30-2021 16:04 by LiliyaFitbit
05-24-2021 10:45 - last edited on 05-30-2021 16:04 by LiliyaFitbit
Hi,
Is here other one plus users? does your syncing work? I can get my charge 4 to synck with my phone. i think problems started when phone got android 11 update. Only way to get syncin work for while (less than 1 hour) is unistalling and then installing fitbit app again, but syncing stops very soon after that.
With other phones there are no problems...
Moderator edit: subject for clarity
05-30-2021 16:03
05-30-2021 16:03
It’s good to see you in the community, @Jari80.
Thanks for the details shared in your post and for already trying to resolve the issue. I understand your concern and recommend following our tips for Android devices in What should I know about using the Fitbit app on my Android phone? For complete troubleshooting instructions to resolve the syncing issue, see Why won't my Fitbit device sync?
Hope this helps.
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