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Fitbit Charge HR won't update time

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‎03-31-2017 03:52

‎03-31-2017 03:52

Hi,

I recently traveled interstate and updated my fitbit charge HR okay on arrival to reflect the different timezone. However on arriving home, I have been unable to update the time on my tracker. The app is updating okay with steps etc, but not the time.

I have done the following (and all have not worked):

  • Reset the timezone to a completely different timezone (ie the USA instead of Australia) and then tried to sync (it wouldn't sync to that either)
  • Rebooting my phone.
  • Restarting the Charge HR
  • Unpairing and then repairing the device to my Android phone
  • Uninstalling the Android app and reinstalling
  • Turning bluetooth off and on again.

 

My tracker is resolutely a half hour behind, despite the app clearly showing that the time is set to network time. Can someone give me some suggestions? I am super frustrated because I've never had an issue before with this.

 

thx

Kaetrin

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‎03-31-2017 06:55

‎03-31-2017 06:55

Hi same here but mine is 2hrs in front as I've just come back from Cyprus I've also tried what you have done we need help anyone out there as this is getting really frustrating!!!

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