Fitbit ECG app not working on Pixel Pro 9

[Apontes]

I bought a new phone, the pixel pro 9. I ended up switching my Samsung watch to my Google pixel watch 2, so that it can link properly with the phone. I have had a history of afib and like to use my smartwatch to monitor. I have the Fitbit ECG app on the watch, and the Fitbit app on my phone. When I try to use the Fitbit ECG app on my watch it tells me to open the app on my phone. I click on the button and And the Fitbit app opens on my phone to the the heart rhythm assessment page which describes what an irregular heart rhythm is. I then click on the bottom continue and a white screen appears and nothing else. I would like to use this app. The apps are updated and works fine otherwise. I've tried clearing the data and the cache as well as restarting the phone and watch still only a white screen on my phone.

Moderator Edit: Clarified subject

[RiekoC]

Hello @Apontes 

There's currently an issue with the Fitbit ECG function. Please see this thread (<-- click link) on this same issue.

The Moderator on the thread has asked for additional information which will be forwarded to the team doing the issue investigation. Please consider posting with your information & following that thread. The Moderator will likely use that thread to provide updates.

[LizzyFitbit · Accepted solution]

Hi @Apontes. Welcome on board. @RiekoC Thanks for your help!

@Apontes I have great news to share with you. As our friend mentioned, the issues with the ECG app missing from the Health Assessment section or showing a blank page on the Fitbit app were escalated and fixed by our team. Please make sure everything is updated and try taking a reading on your Google Pixel Watch 2. For more information, you can refer to this help article.

I hope you can keep enjoying the Fitbit experience.