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Fitbit HR not syncing to new phone

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‎04-30-2018 23:38

‎04-30-2018 23:38

Have new Samsung s9 phone and Fitbit not syncing and the time is half hour fast. Anyone got ideas how to fix this.

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‎05-01-2018 00:05

‎05-01-2018 00:05

Do you still have your old phone? If so, make sure it doesn't still have a bluetooth connection that make be blocking connection to your new phone.

 

I notice that the S9 isn't on the list of supported devices at www.fitbit.com/devices so this may not be possible to fix.

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‎05-01-2018 13:32

In response to SteveH

‎05-01-2018 13:32

Thanks Steve, Unable to sync maybe my phone will be on the list in a few weeks.

i will keep checking 

 

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