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Fitbit HR

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‎07-23-2018 11:46

‎07-23-2018 11:46

New android phone. Keep getting a pop up message asking if I want to re start Bluetooth. Even when it os already on. Also not syncing. Is there a setting I am forgetting to turn on?

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‎07-24-2018 05:04 - edited ‎07-24-2018 05:04

‎07-24-2018 05:04 - edited ‎07-24-2018 05:04

Hi,

 

Your bluetooth may be switched on, but it also may not be communicating with the app.  If the app is asking to restart bluetooth then this suggests that's the case.  To start off, try clicking to restart the bluetooth.  Failing this, manually turn your bluetooth off and on again yourself.  Failing that, restart the phone.

 

It happens to me now and again (not often though).  I don't really know why, but restarting the phone usually kickstarts it back into action.

Matt | UK
A happy Ionic user (formerly Garmin Vivoactiv) and access to a hit-and-miss Versa
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‎10-05-2020 19:46

In response to Sheldoreo

‎10-05-2020 19:46

Well, I tried turning bluetooth on then back on. Then tried rebooting. Then tried factory resetting......and now it won't even turn back on at all. Has a full charge too, because I charged it this afternoon. 

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‎10-05-2020 19:48

In response to WonkyGiirl

‎10-05-2020 19:48

Also, I have not even had it for a year yet. So it should not be junk already. 

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