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Unable to sync Ionic with LG Stylo 4

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‎05-29-2020 09:57 - last edited on ‎06-01-2020 20:05 by Fitbit Moderator

‎05-29-2020 09:57 - last edited on ‎06-01-2020 20:05 by Fitbit Moderator

Is there anyway that I can sync my Ionic to my phone yet? 

 

Moderator Edit: Clarified subject

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‎06-01-2020 20:04 - last edited on ‎09-10-2025 11:21 by Fitbit Moderator

‎06-01-2020 20:04 - last edited on ‎09-10-2025 11:21 by Fitbit Moderator

Hi @Plilera21014, welcome to the Community Forums!

First, I appreciate your effort and patience for troubleshooting this situation prior to posting. To better assist you, can you please let me know if you're able to open the Fitbit app? If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed.

Then, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

Keep me posted, I'll be around if you need anything else.

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‎10-05-2020 08:08

In response to RicardoFitbit

‎10-05-2020 08:08

I am 

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‎10-05-2020 19:35 - last edited on ‎08-29-2025 08:29 by Fitbit Moderator

In response to Plilera21014

‎10-05-2020 19:35 - last edited on ‎08-29-2025 08:29 by Fitbit Moderator

Thanks for your reply @Plilera21014.

It seems that your reply didn't go through completely as it only says I am. I'll be waiting for your reply if further assistance is needed.

Let me know if you have any additional questions. 

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